The option to transfer to a different agent is sweet.  Is there one thing like that after a chat happens to be idle?Even though fifteen+ several years is quite a long time In this particular industry, it looks like Zendesk has been around a lot longer—it is a name that happens to be ubiquitous during the assist House. And it isn't challenging to… Read More

Agent: As I have an understanding of, you need the bot to hook up with LiveChat and go messages to Those people integrations in addition, is usually that suitable?In combination with letting your brokers monitor critical assistance stats, they will make badges and development through diverse aid amounts.As an alternative to calling and waiting on a… Read More